Luna vans
Bellbrae
Victoria, 3228
ABN: 86605145746
TERMS OF TRADE
Definitions and interpretation
Definitions
Additional Charge means:
fees or charges for additional work performed at the Customer's request or
reasonably required as a result of the Customer's conduct, calculated in
accordance with the Supplier's then current prices; and
expenses incurred by the Supplier, at the Customer's request or reasonably
required as a result of the Customer's conduct.
Business Day means a day that is not a Saturday, Sunday or public holiday in the place
where the Services are principally being carried out or the Goods provided.
Customer means the person identified on a Quote or Order as the customer and includes
the Customer's agents and permitted assigns.
Goods means any goods supplied by the Supplier including those supplied in the course
of providing Services.
Intellectual Property Rights means intellectual property rights at any time protected by
statute or common law, including copyright, trade marks, patents and registered designs.
Loss includes, but is not limited to, costs (including party to party legal costs and the
Supplier's legal costs), expenses, lost profits, award of damages, personal injury and
property damage.
Order means a purchase order for Goods or Services placed by a Customer in response
to a Quote and as varied in writing from time to time by the parties.
PPS Law means:
the Personal Property Security Act 2009 (Cth) ( PPS Act ) and any regulation made
at any time under the PPS Act (each as amended from time to time); and
any amendment made at any time to any other legislation as a consequence of a
PPS Law.
Quote means a written description of the Goods or Services to be provided, an estimate of
the Supplier's charges for the performance of the required work and an estimate of the
time frame for the performance of the work.
Luna vans
Bellbrae
Victoria, 3228
Services means the services to be provided by the Supplier to the Customer in
accordance with a Quote and these terms of trade.
Supplier means the entity specified as the supplier of Goods or Services on the Quote
and includes the Supplier's agents and permitted assigns.
Interpretation
In these terms of trade, unless the context otherwise requires:
a reference to writing includes email and other communication established through
the Supplier's website (if any);
the singular includes the plural and vice versa;
a reference to a clause or paragraph is a reference to a clause or paragraph of
these terms of trade;
a reference to a party to these terms of trade or any other document or
arrangement includes that party's executors, administrators, successors and
permitted assigns;
where an expression is defined, another part of speech or grammatical form of that
expression has a corresponding meaning;
headings are for ease of reference only and do not affect the meaning or
interpretation of these terms of trade; and
if the date on which any act, matter or thing is to be done falls on a day which is not
a Business Day, that act, matter or thing:
if it involves a payment other than a payment which is due on demand must
be done on the preceding Business Day; and
in all other cases, must be done on the next Business Day.
General
These terms of trade apply to all transactions between the Customer and the Supplier
relating to the provision of Goods and Services. This includes all quotations, contracts and
variations. These terms of trade take precedence over terms of trade contained in any
document of the Customer or elsewhere.
The variation or waiver of a provision of these terms or a party's consent to a departure
from a provision by another party is ineffective unless in writing signed by the parties.
The Supplier may amend any details in a Quote by notice in writing to the Customer. Such
amended details supersede any relevant prior detail in dealings between the parties.
Quotes
The Supplier may provide the Customer with a Quote. Any Quote issued by the Supplier is
valid for 30 days from the date of issue.
Luna vans
Bellbrae
Victoria, 3228
4.
Unless otherwise expressly agreed in writing, a Quote does not include delivery or
installation of the Goods.
Quotes are based upon the cost of materials available at the time of preparation of the
Quote and assume the timely supply by the Customer of necessary material and
instructions to the Supplier.
Following provision of a Quote to the Customer, the Supplier is not obliged to commence
work until the Quote has been accepted by the Customer. This occurs by the Customer
completing an Order form and returning the form to the Supplier.
The Supplier reserves the right to amend any Quote before the Order has been completed
to take into account any rise or fall in the cost of completing the Order. The Supplier will
notify the Customer of any amendment as soon as practicable, at which point the
amended Quote will be the estimate or Quote for the purposes of these terms of trade.
An indication in a Quote of the time frame for the provision of the Goods or Services is an
estimate only and is not a fixed time frame. Subject to any obligations in respect of
consumer guarantees under the Australian Consumer Law, this estimate is not binding
upon the Supplier.
Orders
Every Order by the Customer for the provision of Goods or Services must be submitted in
writing on the Supplier's standard Order form (unless otherwise agreed).
An Order will only be deemed to be placed by the Customer if the Order clearly identifies
the Goods or Services ordered and the Supplier's Quote. Any costs incurred by the
Supplier in reliance on incorrect or inadequate information provided by the Customer in an
Order may result in the imposition of an Additional Charge.
Orders must be signed by an authorised representative of the Customer and must specify
the required date of delivery.
Placement of an Order by the Customer signifies acceptance by the Customer of these
terms of trade and the most recent Quote provided by the Supplier relating to that Order.
The Supplier may in its absolute discretion refuse to provide Goods or Services where:
Goods are unavailable for any reason whatsoever;
credit limits cannot be agreed upon or have been exceeded; or
payment for Goods or Services previously provided to the Customer or any related
corporation of the Customer or to any other party who is, in the reasonable opinion
of the Supplier, associated with the Customer under the same or another supply
contract, has not been received by the Supplier.
An Order cannot be cancelled without the prior written consent of the Supplier. Where an
Order is cancelled, the Customer indemnifies the Supplier against any Losses incurred by
the Supplier as a result of the cancellation. This includes, but is not limited to, loss of profit
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Bellbrae
Victoria, 3228
from other orders foregone as a result of the scheduling of the Order which is
subsequently cancelled.
If an order is canceled after Goods/Materials have been paid for and delivered, the cost of
the Goods/Materials will be deducted from the deposit payment
Any cancelation after work has commenced (work includes: design time, ordering Goods,
organizing job, physical work in the shop) the Customer will be subjected to Charges for
time spent on job.
Variations
The Customer may request that its Order be varied by providing a request in writing to the
Supplier. A request for a variation must be agreed to in writing by the Supplier in order to
have effect.
If the Customer wishes to vary its requirements after a Quote has been prepared by the
Supplier or after the placement of an Order, the Supplier reserves the right to vary the
Quote to include any Additional Charge in respect of any extra costs incurred or additional
work carried out due to the variation, in accordance with its then current charge rates. A
revised Quote issued by the Supplier in respect of the requested variation supersedes the
original Quote. If the revised Quote only specifies additional work, the Quote for that
additional work will be in addition to the immediately preceding Quote for the Goods or
Services or both.
The Supplier has an automatic extension of time for the provision of the Goods or Services
equal to the delay caused by the variation.
Invoicing and payment
The Supplier may in its absolute discretion, issue an invoice to the Customer in any one or
more of the following ways:
prior to commencing the provision of the Goods or Services, for an amount equal to
the Quote and Additional Charges where the Supplier has not previously carried
out work for the Customer or where the Supplier chooses to do so;
at the end of each week before the Order is completed, the Supplier may issue one
or more invoices for a proportion or the whole of the amount of the Quote (the
proportion to be calculated at the Supplier's discretion either for work done to that
point, work in the future or both) and require that proportion of the Quote be paid in
advance of any further Goods or Services being provided; or
upon completion of the provision of the Goods or Services or any time thereafter,
for an amount equal to the Quote or the balance of the Quote outstanding, any
Additional Charges and any amount not previously invoiced, or if no Quote was
Luna vans
Bellbrae
Victoria, 3228
provided, for an amount representing the Supplier's charge for the work performed
in completing the Order and for any Additional Charges.
The amount payable by the Customer will be the amount set out in the invoice. This will be
calculated as:
the amount for the Goods or Services (or both) as set out in the Quote and any
Additional Charges, or
where no Quote has been provided by the Supplier, the Supplier’s usual charges
for the goods or services (or both) as described in the Order.
The Customer must pay an invoice issued by the Supplier to the Supplier within 1 days of
a valid tax invoice being issued to the Customer.
If any invoice is due but unpaid, the Supplier may withhold the provision of any further
Goods or Services until overdue amounts are paid in full.
The Supplier may in its complete discretion apply any payment received from the
Customer to any amount owing by the Customer to the Supplier.
The Customer is not entitled to retain any money owing to the Supplier notwithstanding
any default or alleged default by the Supplier of these terms of trade, including (but not
limited to) the supply of allegedly faulty or defective Goods, provision of Services to an
inadequate standard or a delay in the provision of Goods or Services. Nothing in this
paragraph affects the Customer's rights for any alleged failure of a guarantee under the
Australian Consumer Law.
The Customer is to pay the Supplier on demand interest at the rate of 10% per year on all
overdue amounts owed by the Customer to the Supplier, calculated daily.
All costs and expenses associated with collecting overdue amounts, including (but not
limited to) legal fees and internal costs and expenses of the Supplier, are to be paid by the
Customer as a debt due and payable under these terms of trade.
The Customer and the Supplier agree to comply with their obligations in relation to Goods
and Services Tax (GST) under the A New Tax System (Goods and Services Tax) Act 1999
and any other applicable legislation governing GST.
Additional Charges
The Supplier may require the Customer to pay Additional Charges in respect of Costs
incurred by the Supplier as a result of reliance on inadequate or incorrect information or
material provided by the Customer or information or material supplied later than required
by the Supplier in order for it to provide the Goods or Services within the specified time
frame (if any).
The imposition of Additional Charges may also occur as a result of:
Luna vans
Bellbrae
Victoria, 3228
cancellation by the Customer of an Order where cancellation results in Loss to the
Supplier;
storage costs for Goods not collected from the Supplier within 4 weeks of the date
on which the Goods are manufactured, fabricated, created or formed;
photocopying, courier, packing or handling charges not included in the Quote;
Government or council taxes or charges not included in the Quote; or
additional work required by the Customer or any other occurrence which causes
the Supplier to incur costs in respect of the Customer's Order additional to the
quoted cost.
Acceptance of Goods
If the Customer fails to advise the Supplier in writing of any fault in Goods or failure of Goods to
accord with the Customer's Order within 24 hours of delivery, the Customer is deemed to have
accepted the Goods and to have accepted that the Goods are not faulty and accord with the
Customer's Order. Nothing in this paragraph affects the Customer's rights for any alleged failure
of a guarantee under the Australian Consumer Law.
Title and risk
Risk in Goods passes to the Customer immediately upon delivery.
Property and title in Goods supplied to the Customer under these terms of trade does not
pass to the Customer until all money (including money owing in respect of other
transactions between the Supplier and the Customer) due and payable to the Supplier by
the Customer have been fully paid.
Where Goods are supplied by the Supplier to the Customer without payment in full, the
Customer:
is a bailee of the Goods until property in them passes to the Customer;
irrevocably appoints the Supplier to be its attorney to do all acts and things
necessary to ensure the retention of title to goods including the registration of any
security interest in favour of the Supplier with respect to the Goods under
applicable law;
must be able upon demand by the Supplier to separate and identify as belonging to
the Supplier Goods supplied by the Supplier from other goods which are held by
the Customer;
must not allow any person to have or acquire any security interest in the Goods;
agrees that the Supplier may repossess the Goods if payment is not made within 7
days (or such longer time as the Supplier may, in its complete discretion, approve in
writing) of the supply of the Goods; and
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Bellbrae
Victoria, 3228
the Customer grants an irrevocable licence to the Supplier or its agent to enter the
Customer's premises in order to recover possession of Goods pursuant to this
paragraph. The Customer indemnifies the Supplier for any damage to property or
personal injury which occurs as a result of the Supplier entering the Customer's
premises.
Where Goods are supplied by the Supplier to the Customer without payment in full of all
moneys payable in respect of the Goods and any Services provided by the Supplier in
respect of those Goods, and:
the Customer makes a new object from the Goods, whether finished or not;
the Customer mixes the Goods with other goods; or
the Goods become part of other goods (New Goods),
the Customer agrees with the Supplier that the ownership of the New Goods immediately
passes to the Supplier. The Customer will hold the New Goods on trust for the Supplier
until payment of all sums owing to the Supplier whether under these terms of trade or any
other contract have been made. The Supplier may require the Customer to store the New
Goods in a manner that clearly shows the ownership of the Supplier.
For the avoidance of doubt, under paragraph 9(d), the ownership of the New Goods
passes to the Supplier at the beginning of the operation or event by which the Goods are
converted into, are mixed with or become part of other goods.
Despite paragraph 9(c), the Customer may transfer, sell or dispose of Goods, including
New Goods, to a third party in the ordinary course of business. This is provided that:
where the Customer is paid by a third party in respect of Goods including New
Goods, the Customer holds the whole of the proceeds of sale, less any GST, on
trust for the Supplier in a separate account, until all amounts owned by the
Customer to the Supplier have been paid; or
where the Customer is not paid by a third party, the Customer agrees to assign all
of its rights against the third party to the Supplier upon the Supplier giving the
Customer notice in writing to that effect and for the purpose of giving effect to that
assignment the Customer irrevocably appoints the Supplier as its attorney.
Where Goods are supplied by the Supplier to the Customer without payment in full of all
moneys payable in respect of the Goods and any Services provided by the Supplier in
respect of those Goods, the Customer acknowledges that the Supplier has a right to
register and perfect a personal property security interest.
If:
a PPS Law applies or commences to apply to these terms of trade or any
transaction contemplated by them, or the Supplier determines (based on legal
Luna vans
Bellbrae
Victoria, 3228
advice) that this is the case; and
in the Supplier's opinion, the PPS Law:
does or will adversely affect the Supplier's security position or obligations; or
enables or would enable the Supplier's security position to be improved
without adversely affecting the Customer,
the Supplier may give notice to the Customer requiring the Customer to do anything
(including amending these terms of trade or execute any new Terms and
Conditions) that in the Supplier's opinion is necessary, to the maximum possible
extent, to overcome the circumstances contemplated in paragraph 9(h)(ii)(A) or
improve the security position as contemplated in paragraph 9(h)(ii)(B). The
Customer must comply with the requirements of that notice within the time specified
in the notice. If having completed everything reasonably practicable as required
under this paragraph, in the Supplier's opinion the Supplier's security position or
obligations under or in connection with these terms of trade have been or will be
materially adversely affected, the Supplier may by further notice to the Customer
cancel these terms of trade. If this occurs, the Customer must pay to the Supplier
any money owed to the Supplier by the Customer immediately.
Intellectual Property Rights
The Customer warrants that it owns all Intellectual Property Rights pertaining to its Order
for Goods or Services or has a licence to authorise the Supplier to reproduce or use all
copyright works or other materials the subject of Intellectual Property Rights supplied by
the Customer to the Supplier for the purposes of the Order. Further, the Customer
indemnifies and agrees to keep indemnified the Supplier against all Losses incurred by the
Supplier in relation to or in any way directly or indirectly connected with any breach of any
other Intellectual Property Rights in relation to any material supplied by the Customer.
Unless specifically agreed in writing between the Supplier and the Customer, all
Intellectual Property Rights in any works created by the Supplier on behalf of the Customer
vest in and remain the property of the Supplier.
Subject to payment of all invoices due in respect of the Goods or Services, the Supplier
grants to the Customer a perpetual, non-exclusive licence to use the works created or
produced by the Supplier in connection with the provision of Goods or Services under
these terms of trade for the purposes contemplated by the Order.
Agency and assignment
The Customer agrees that the Supplier may at any time appoint or engage an agent to
perform an obligation of the Supplier arising out of or pursuant to these terms of trade.
Luna vans
Bellbrae
Victoria, 3228
The Supplier has the right to assign and transfer to any person all or any of its title, estate,
interest, benefit, rights, duties and obligations arising in, under or from these terms of trade
provided that the assignee agrees to assume any duties and obligations of the Supplier
owed to the Customer under these terms of trade.
The Customer is not to assign, or purport to assign, any of its obligations or rights under
these terms of trade without the prior written consent of the Supplier.
Default by Customer
Each of the following occurrences constitutes an event of default:
the Customer breaches or is alleged to have breached these terms of trade for any
reason (including, but not limited to, defaulting on any payment due under these
terms of trade) and fails to remedy that breach within 14 days of being given notice
by the Supplier to do so;
the Customer, being a natural person, commits an act of bankruptcy;
the Customer, being a corporation, is subject to:
a petition being presented, an order being made or a meeting being called
to consider a resolution for the Customer to be wound up, deregistered or
dissolved;
a receiver, receiver and manager or an administrator under Part 5.3A of the
Corporations Act 2001 being appointed to all or any part of the Customer's
property and undertaking;
the entering of a scheme of arrangement (other than for the purpose of
restructuring); and
any assignment for the benefit of creditors;
the Customer purports to assign its rights under these terms of trade without the
Supplier's prior written consent; or
the Customer ceases or threatens to cease conduct of its business in the normal
manner.
Where an event of default occurs, except where payment in full has been received by the
Supplier, the Supplier may:
terminate these terms of trade;
terminate any or all Orders and credit arrangements (if any) with the Customer;
refuse to deliver Goods or provide further Services;
pursuant to clause 9(c), repossess and re-sell any Goods delivered to the
Customer, the payment for which has not been received; or
retain (where applicable) all money paid by the Customer on account of Goods or
Services or otherwise.
Luna vans
Bellbrae
Victoria, 3228
In addition to any action permitted to be taken by the Supplier under paragraph 12(b), on
the occurrence of an event of default all invoices will become immediately due and
payable.
Termination
In addition to the express rights of termination provided in these terms of trade, a party may
terminate these terms of trade by giving 7 days written notice to the other party.
Exclusions and limitation of liability
The Customer expressly agrees that use of the Goods and Services is at the Customer's
risk. To the full extent allowed by law, the Supplier's liability for breach of any term implied
into these terms of trade by any law is excluded.
All information, specifications and samples provided by the Supplier in relation to the
Goods or Services are approximations only and, subject to any guarantees under the
Australian Consumer Law, small deviations or slight variations from them which do not
substantially affect the Customer's use of the Goods or Services will not entitle the
Customer to reject the Goods upon delivery, or to make any claim in respect of them.
The Supplier gives no warranty in relation to the Services provided or supplied. Under no
circumstances is the Supplier or any of its suppliers liable or responsible in any way to the
Customer or any other person for any loss, damages, costs, expenses or other claims
(including consequential damages and loss of profits or loss of revenues) as a result, direct
or indirect of any defect, deficiency or discrepancy in the Goods or Services. This includes
their form, content and timeliness of deliveries, failure of performance, error, omission,
defect, including, without limitation, for and in relation to any of the following:
any Goods or Services supplied to the Customer;
any delay in supply of the Goods or Services; or
any failure to supply the Goods or Services.
Any advice, recommendation, information, assistance or service given by the Supplier in
relation to Goods or Services or both, is given in good faith and is believed to be accurate,
appropriate and reliable at the time it is given. It is provided without any warranty or
accuracy, appropriateness or reliability. The Supplier does not accept any liability or
responsibility for any Loss suffered as a result of the Customer's reliance on such advice,
recommendation, information, assistance or service.
To the fullest extent permissible at law, the Supplier is not liable for any direct, indirect,
punitive, incidental, special, consequential damages or any damages whatsoever
including, without limitation, damages for loss of use, data or profits, arising out of or in any
way connected with the provision of or failure to provide Goods or Services, or otherwise
arising out of the provision of Goods or the Services, whether based on terms of trade,
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Bellbrae
Victoria, 3228
negligence, strict liability or otherwise, even if the Supplier has been advised of the
possibility of damages.
The Customer acknowledges that the Goods or Services are not for personal, domestic or
household purposes.
The Australian Consumer Law may give to the Customer certain guarantees. Where
liability for breach of any such guarantee can be limited, the Supplier's liability (if any)
arising from any breach of those guarantees is limited with respect to the supply of Goods,
to the replacement or repair of the Goods or the costs of resupply or replacement of the
Goods or with respect to Services to the supply of Services again or cost of re-supplying
the Services again.
Indemnity
The Customer indemnifies and keeps indemnified the Supplier, its servants and agents in
respect of any claim or demand made or action commenced by any person (including, but
not limited to, the Customer) against the Supplier or, for which the Supplier is liable, in
connection with any Loss arising from or incidental to the provision of Goods or Services,
any Order or the subject matter of these terms of trade including.
This includes, but is not limited to, any legal costs incurred by the Supplier in relation to
meeting any claim or demand of any party legal costs for which the Supplier is liable in
connection with any such claim or demand.
This provision remains in force after the termination of these terms of trade.
Force majeure
If circumstances beyond the Supplier's control prevent or hinder its provision of the Goods
or Services, the Supplier is free from any obligation to provide the Goods or Services while
those circumstances continue. The Supplier may elect to terminate this agreement or keep
the agreement on foot until such circumstances have ceased.
Circumstances beyond the Supplier's control include, but are not limited to, unavailability of
materials or components, strikes, lockouts, riots, natural disasters, fire, war, acts of God,
Government decrees, proclamations or orders, transport difficulties and failures or
malfunctions of computers or other information technology systems.
Dispute resolution
If a dispute arises between the Customer and the Supplier, the following procedure
applies:
A party may give another party a notice of the dispute and the dispute must be
dealt with in accordance with the procedure set out in this clause.
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Bellbrae
Victoria, 3228
A party must not commence legal proceedings (except proceedings seeking
interlocutory relief) in respect of a dispute unless the dispute has been referred for
resolution in accordance with this paragraph.
A party must not oppose any application for a stay of any legal proceedings that
may be issued in respect of a dispute pending the completion or termination of the
procedure set out in this paragraph.
If a dispute is notified, the dispute must immediately be referred to the parties' respective
senior management. Those representatives must endeavour to resolve the dispute as
soon as possible and in any event within 5 Business Days (or other period as agreed).
Unless otherwise agreed by the parties, any dispute that cannot be settled by negotiation
between the parties or their representatives, the parties expressly agree to endeavour to
settle the dispute by mediation administered by the Australian Commercial Disputes
Centre (ACDC) before having recourse to arbitration or litigation. The mediation must be
conducted in accordance with the ACDC Guidelines for Commercial Mediation which
operate at the time the matter is referred to ACDC. The Guidelines set out the procedures
to be adopted, the process of selection of the mediator and the costs involved. The terms
of the Guidelines are incorporated into these terms of trade. This paragraph survives
termination of these terms of trade.
Notwithstanding the existence of a dispute (including the referral of the dispute to
mediation), each party must continue to perform its obligations under these terms of trade.
The parties must hold confidential, unless otherwise required by law or at the direction of a
court of competent jurisdiction, all information relating to the subject matter of the dispute
that is disclosed during or for the purposes of dispute resolution. The parties acknowledge
that the purpose of any exchange of information or documents or the making of any offer
of settlement pursuant to this procedure is to attempt to settle the dispute between the
parties. No party may use any information or documents obtained through the dispute
resolution process for any purpose other than an attempt to settle the dispute between the
parties.
Miscellaneous
These terms of trade are governed by the laws of the state where the Supplier's registered
office is situated and each party irrevocably submits to the non-exclusive jurisdiction of the
courts of that state.
These terms of trade and any Quotes and written variations agreed to in writing by the
Supplier represent the whole agreement between the parties relating to the subject matter
of these terms.
These terms of trade supersede all oral and written negotiations and communications by
and on behalf of either of the parties.
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Bellbrae
Victoria, 3228
In entering into these terms of trade, the Customer has not relied on any warranty,
representation or statement, whether oral or written, made by the Supplier or any of its
employees or agents relating to or in connection with the subject matter of these terms of
trade.
If any provision of these terms of trade at any time is or becomes void, voidable or
unenforceable, the remaining provisions will continue to have full force and effect.
A party's failure or delay to exercise a power or right does not operate as a waiver of that
power or right.
A notice or other communication required or permitted to be given by one party to another
must be in writing to the address shown on a Quote (or as varied pursuant to this
paragraph) and delivered personally, sent by pre-paid mail to the address of the addressee
specified in the relevant Quote; sent by fax to the fax number of the addressee specified in
the relevant Quote, with acknowledgment of receipt from the facsimile machine of the
addressee or sent by email to the email address of the addressee specified in the relevant
Quote with acknowledgement of delivery.
A notice or other communication is taken to have been given (unless otherwise proved) if
mailed, on the second Business Day after posting; or if sent by fax or email before 4 pm
one Business Day at the place of receipt, on the day it is sent and otherwise on the next
Business Day at the place of receipt.
A party may only change its postal or email address or fax number for service by giving
notice of that change in writing to the other party.
Luna vans
Bellbrae
Victoria, 3228